Privacy statement Kaleidoscope Travel S.R.L.

Contact details:

Kaleidoscope Travel S.R.L.
Calle Campero s/n, esq. Gral. Saavedra
Samaipata - Bolivia
Tel. +591 3 944 6365
Cel. +591 726 10 416
E-mail: info@kaleidoscope-travel.com / kaleidoscopetravelsrl@gmail.com

If you wish to contact us about this privacy statement, you can do so through the above contact details.

We offer services to individual travellers and to travel organizations for their customers; individual travellers and travellers in groups. We process personal data of the traveller. We often work together with other organizations, companies and private persons  for the execution of our services.

Personal data

For the use of our services we ask the traveller, or the representative of the travel organization chosen by the traveller, certain personal information of the traveller, which we then process.

These personal data are or can be:

  • first names
  • last name(s)
  • date of birth
  • gender
  • passport number
  • expiration date validity passport
  • nationality
  • information that the customer enters in an open field, such as a message in the contact form on our website
  • name and address details
  • e-mail address
  • phone number
  • function (if the traveller is a representative of a travel organization)
  • technical measurement data of the equipment such as IP address, MAC address, identifiers in analytical cookies and surfing behaviour on our website
  • whether the traveller is vegetarian
  • whether the traveller is a diet (on medical prescription)
  • whether the traveller has medical issues that must be taken into account in connection with the services booked with us by or for the traveller

Cookies to measure visits to our website

Standard analytical cookies are placed on our website. Analytical cookies allow us to measure website visits. These statistics give us insight into how often our website is used, what information visitors are looking for and which pages are visited the most. This way we know which website parts are popular and in which places we can improve our website. No cookies are placed for advertising purposes.

Purposes

We only collect personal data necessary for communicating with and informing of the traveller or the travel organization chosen by the traveller about the wishes of the traveller with regard to services to be provided, by e-mail, by post, via social media or telephone, as well as for organizing, executing, reserving and booking services about which the traveller, or the travel organization chosen by the traveller, asks us questions or for which we are ordered.

Provision to third parties

If the traveller, or the travel organization chosen by the traveller on behalf of the traveller, requests information from us about services or orders services to be provided with us then he expressly authorizes the processing of the necessary personal details of the traveller and the transfer of personal data of the traveller to third parties involved in the execution of the services.

We pass on personal data of the traveller for example to hotels, operators, guides, airline and bus companies, taxi drivers and companies in order to realize the reservation or booking of a service with the aforesaid service provider.

There are important reasons of general interest on the basis of which we also share personal data of the traveller and, if applicable, details of the travel organization chosen by the traveller with tax authorities as well as with financial or other supervisory authorities. This may be done by our administration office.

We will not pass on personal data of the traveller and, if applicable, details of the travel organization chosen by the traveller to third parties, unless this is necessary to answer questions about the requested services or to organize, execute, reserve or book the requested services,  or when we are legally obliged to do so.

Security and storage

We think it is of great importance that personal data are handled with care. Personal data are therefore carefully processed and secured by us. This means, for example, that only the necessary persons have access to the data and that we respect the right of the traveller or the travel organization chosen by the traveller to inspect the personal details of the traveller. Thereby the traveller or the representative of the travel organization selected by the traveller can request correction or removal of the personal data of the traveller. However, deletion is only possible if the data are no longer relevant and our legal obligation to keep them is not or no longer present.

We do not store personal data longer than necessary. We use a standard storage period of 5 years. This means that we will delete personal data 5 years after the traveller used our services. With the exception of the data that we have to keep longer because the law obliges us to do so, such as data for tax authorities.

Services of third parties

Be aware that this statement does not apply to third parties who may be involved in the execution of -a part of- the services. We cannot guarantee that third parties handle personal data in a reliable or secure manner.

Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is advisable to consult this privacy statement regularly so that you are aware of these changes.